My early views on management evolved from experiences at Hewlett-Packard, Microsoft, and a series of start-ups/turnarounds; advisors who worked with me through the 5+ companies I have managed; and books and articles from business luminaries including Drucker, Blanchard, Porter, Peters, Robbins, and Hammer.
I adopted management theories focused on individual recognition/punishment and altered my views based on the latest management book lauded through the business press. I believed working hard, relying on experts, tracking and monitoring tasks, managing personalities, upbeat slogans, and keeping positive would lead to success.
In simple terms, I attributed my achievements to personal efforts instead of timing and depended upon others while attributing failures to the individuals involved even if they did not have a clear understanding of what was expected. I viewed my expertise as recruiting and building a team of top performers and setting them loose to do great things using management theories like MBOs, MBWA, Best Practices, and Benchmarking.
Then, as you’ll read next week, I began a transformation process that ultimately impacted everything I thought I knew about business management and more!
Next up: My journey of discovery begins (next week’s first post).
A cliff hanger? Well, I can’t wait until next week then. What’s a MBOs MBWA Best Practices and Benchmarking?
MBO - Management by Objective. When you identify specific goals like “lower inventory by 10%” or “raise sales by 20%” and then compensating people or judging their performance.
MBWA - Management by Wandering Around. Keeping your hands on the pulse of the organization by “wandering thru”.
Best Practices & Benchmarking - the act of comparing oneself/company to others and then attempting to mimic them. We will talk at length about this “brilliant management approach” in future blogs.
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